Contact information

Contact Us

Welcome to Exclusive Jewelers USA. We are dedicated to providing a refined and personal experience for every client who entrusts us with their fine jewelry needs. Whether you require assistance with an order, expert guidance on ring sizing, or have a general inquiry, our concierge team is here to assist with discretion and care.

How to Reach Us

Order & Returns

For order status, changes, or returns, please contact us at the email above and include your order number, full name, and a brief description of your request. Our concierge will respond promptly with detailed instructions tailored to your purchase. We handle each return and exchange with the utmost care to ensure your satisfaction while protecting the integrity of our luxury pieces.

Ring Sizing Assistance

Choosing the perfect fit is part of the Exclusive Jewelers USA experience. Our specialists are pleased to offer ring sizing guidance and recommendations to achieve a comfortable, lasting fit. For commissioned pieces or custom requests, we provide personalized assistance—please email your measurements or arrange a consultation so we may advise you with precision and confidence.

If you have any other questions or require further assistance, do not hesitate to contact our concierge team at customerservice@exclusivejewelersusa.com. We look forward to serving you with elegance and care.